The Process

At Hero Restoration, we are constantly striving to make the roofing repair process easy.  And since the start of our company in 2010, roofing has become our passion.  Roof repair from storm damage is simple and manageable.  Let’s take a look at the steps to insure our workmanship for your roof replacement is precise.

Before the Claim:

1. Roofing Inspection

We come out to the property to inspect your entire roof using a certified inspector with a drone.  We provide you with digital proof of damage inside and out.  It looks something like this:

15 – 20 Minutes

2. In Home Demonstration

A certified agent will meet with you and your significant other to discuss the damage, replacement options, and cost.  We can meet at a time that’s available to you.

30 – 45 minutes

3. Pricing Options

We will sit down with you and discuss material cost and show samples for a Good, Better, Best roofing shingle.

5-10 Minutes

4. File A Claim

We are on your side!

We will assist you in filing the claim with the insurance company.

5-10 Mintues

After The Claim

5. Call From Adjuster

After the claim has been filed, an insurance adjuster from your insurance company will call you to set up a time for an inspection,

Remember, we have already documented the damage, and provided you with proof for the claim.

Usually 1-3 Days after filling the claim.

6. Meet With Adjuster

We will be with you!

When the adjuster comes, we will be there to show them the most evident and HIDDEN damage, so you can get all the funding you deserve.

30-60 Minutes

7. Insurance Approval

Over 90% of our clients get approved for replacement!

You should receive an explanation of the benefits, including you first payment for replacement or repairs.

1 – 3 Weeks

8. Final Preparation

We Start after the first deposit!

Now that you’re approved, its time to pick out the colors of the new roof, and set a schedule for the installation crew to begin.  Final paperwork is signed at this time.

We offer Interest-Free Financing to those who qualify.

10-20 Minutes

Roofing Installation

9. Free Material Delivery

Fast, Free Delivery!

The materials are delivered to your property, along with a trash dumpster.  We call you to schedule the drop.

1 Day Before The Installation.

10. Install

Its Show time!

We send a full service crew to the job-site.  A lead foreman will be present to make sure the job goes smooth.

Typically Takes 1 Day!

11. Final Walk-Through

We Strive For perfection!

Since we install so many roofing parts, we want to make sure your job is complete to your satisfaction.  A last walk-through is a time for you to voice your concerns about the project.

30 – 45 minutes, the day after the roofing installation,

12. Final Payment

Job Well Done!

After its all finished, we get you to sign off on the work, then wait for the final payment from the insurance company.

1-2 Weeks After The Install Date!